Digital Work Group

The Digital Work Group focuses on the intersection of changes in work, information technologies, and new ways of organizing.

Our group’s research focuses on the roles and functions of information and communication technologies and the institutional contexts in which these systems are embedded. Our interest is to the ways in which the way work is organized is evolving as jobs become more project-based, as the roles of digital technologies expand from supporting workers to structuring work, and the ways in which working lives are increasingly informated.

Our multidisciplinary approach draws a range of methods and theories from organizational studies, sociology, science and technology studies (STS), labor economics, Computer-Supported Cooperative Work (CSCW), and others.

The Digital Work group involves undergraduate students, graduate students, and faculty from both Syracuse University’s iSchool and Skidmore College.

Research Staff

Alaina Caruso

Alaina Caruso

Alaina is currently a senior at the S.I. Newhouse School of Public Communications at Syracuse University studying public relations with an emphasis in financial communications. Alaina joined the digital work team in August 2018. Currently, in conjunction with her honors thesis project, Alaina is focusing on learning how freelancers find work online and brand their online identities.

Mike Dunn

Mike Dunn

Mike is an Assistant Professor at Skidmore College’s Department of Management and Business. His education began with an MBA, shifting to the study of work and employment, including studies of contingent work and platform work, during his doctorate (in sociology) at the University of North Carolina-Chapel Hill.  His work is focused on issues at the confluence of technology and labor market outcomes with a specific emphasis on precarious and nonstandard work arrangements.   His work is theoretically informed by the sociology of work, and organizations and labor studies. In the previous decade Dunn has worked on five NIH-funded efforts focused on precarious and underserved worker populations (i.e. tribal workers, day laborers, ex-offenders). From 2015-2017, Dunn was a visiting researcher at the Bureau of Labor Statistics. His methodological orientation is primarily qualitative and has field-based research experience with rideshare/transportation, delivery/task, crowdwork, and online freelance platforms.

Lily Feldman

Lily Feldman

Lily is currently a junior at Skidmore College majoring in International Affairs and Environmental Studies. Lily joined the Digital Work research team in September 2020. Currently, Lily is focusing on how COVID-19 impacts gender roles in the freelancing environment.

Emily Michaels

Emily Michaels

Emily is currently a junior at the School of Information Studies majoring in Information Management and Technology and Psychology in the College of Arts and Sciences. Emily joined the Digital Work research team in October 2020. Emily is focusing on how freelancers find work online. Connect with Emily on LinkedIn at: https://www.linkedin.com/in/emilykmichaels/.

Lily Moffly

Lily Moffly

Lily is a current Senior in the Maxwell School of Citizenship and Engagement at Syracuse University studying Sociology. Lily joined the Digital Work Research team in September 2019. Lily is currently focused on how freelancers find work online and the history of the platform Upwork.

Isabel Munoz

Isabel Munoz

Isabel is a PhD student at Syracuse University’s School of Information Studies (iSchool). She received her Master’s degree in Communication from the University of Wyoming. Isabel is focused on human-computer interaction (HCI), namely information systems design and technology-supported resilience research. Her specific interests are centered on supporting underrepresented populations and women in pursuing and succeeding in digital work. Connect with Isabel on LinkedIn at https://www.linkedin.com/in/iisabelmunoz/ or learn more at: https://www.iisabelmunoz.com/.

Raghav Raheja

Raghav Raheja

Raghav is a first year PhD student at Syracuse University. He has a Master’s degree in Information Management and a Bachelor’s degree in Computer Science. The primary areas of research Raghav aligns with is Artificial Intelligence, Decision Making and Psychology Studies. He specifically wants to understand the effect of information (from multiple sources) on decision making.

rancy-jean-phillipe

Jean-Phillipe Rancy

Jean-Philippe is currently a PhD candidate at the Syracuse University iSchool. His research areas currently lie in Human-Computer Interaction and Human Factors & Ergonomics and is interested in studying the phenomena surrounding human immersion with technology via visualization mechanisms, such as multimodal interaction. His passions are in visualization and immersion technology, cloud computing infrastructures, and technology infrastructure design. His goals include researching and developing new methods and technologies to enhance the quality of life, values, and efficiency regarding interaction between a human operator and machinery. He currently holds his Bachelors and Masters Degree in Information Systems from Le Moyne College.

Steven Sawyer

Steve Sawyer

Steve is a professor at Syracuse University’s School of Information Studies. His research focuses on the changing forms of work and organizing enabled through uses of information and communication technologies. This is done through detailed field-based studies of freelance and nomadic workers, scientific collaborators, software developers, real estate agents, police officers, organizational technologists, and other information-intensive work settings.  He has also been active in advancing sociotechnical approaches to studying computing collectively known as social informatics. Sawyer’s work is published in a range of venues and supported by funds from the National Science Foundation, IBM and other public and private sponsors. Prior to returning to Syracuse in 2008, Steve was a founding faculty member of the Pennsylvania State University’s College of Information Sciences and Technology. He earned his Doctorate from Boston University in 1995.

Rosie Torcivia

Rosie Torcivia

Rosalina (Rosie) graduated from Washington State University in 2020, and joined the Digital Work Group in June, 2020. Rosie is currently focused on coding the features, functions and institutional logics of scientific data repositories.

Gabby Vaccaro

Gabby Vaccaro

Gabby is currently a junior at Skidmore College double majoring in Business and International Affairs. Gabby joined the Digital Work research team in January of 2020. She is focusing on how COVID-19 impacts gender roles in the freelancing environment.

Dr. Matt Willis, LinkedIn | Website

Anjelica Torcivia ’18, LinkedIn

Emma Allen ’16, LinkedIn

Haley Weller ’20, LinkedIn

Get in touch.

Interested in working with the Digital Work Group? Email us any time.