Carsten Oesterlund

Carsten Oesterlund

Associate Professor | Director, Information Management and Telecommunications and Network Management

309 Hinds Hall | Phone: (315) 443-8773

costerlu@syr.edu

http://carsten.syr.edu/

Overview

Carsten Østerlund is an associate professor at the School of Information Studies, Syracuse University. I received my Ph.D. from MIT's Sloan School of Management (2003) and a M.A. in social psychology and social anthropology from University of Aarhus and University of Copenhagen, Denmark. During my MA studies I spent two years as a Fulbright scholar at UC Berkeley, Department of Social and Cultural Studies. Subsequently, I worked in the Work Practice and Technology Group at Xerox PARC.

My larger areas of interest include distributed & virtual work, organizational learning and knowledge, communication practices, and medical informatics. My research explores the organizational implications of information systems. More specifically, I study the organization, creation, and use of documents in distributed work environments where peoples daily practices are characterized by high mobility. Empirically, I approach these issues through in-depth qualitative and quantitative studies of everyday work practices in organizations including among others: Healtcare, eScience, free/libre/open source software development, game design, sales, citizen science.

As modern organizations have become more global and distributed, organizational life is increasingly dependent on those who are distant in time and space. How to incorporate the concerns and contributions of absent others is an important consideration for organizational members. The organization, creation, and use of information systems serve as one strategy to capture and stand for the interests and work of others. My current research focuses on the practices that go into documenting work - which I refer to as documenting practices. This includes the activity of capturing knowledge in any media whether paper based, electronic or wall mounted. Studies of tangible documenting practices allow me to articulate the temporal and spatial dimensions of distributed and mobile work in organizational settings. In short, my research explores the question: how do people use documents to manage their movements and interactions in time and space?

Research

  • Medical informatics
  • Distributed and virtual work
  • Organizational learning
  • Knowledge management
  • Documenting practices
  • Sociomaterial practices
  • Game design
  • Learning in citizen science
  • Ethnography and qualitative methods

Teaching

  • Globalization, IT and Culture
  • Global Collaboration
  • IT and Organizational Behavior
  • IT-Enabled Innovation and Change Management
  • Qualitative Research Methods
  • Science and technology studies

Personal

Family and friends, travel, sailing, cooking, bicycling, and hiking.

Teaching


Semester Course Section Title
Fall 2017 IST621 M400 Intro to Information Mgmt.
Spring 2018 IST621 M400 Intro to Information Mgmt.
Semester Course Section Title
Spring 2017 IST621 M400 Intro to Information Mgmt.
Semester Course Section Title
Spring 2016 IST683 M800 Managing Info/Tech Enabled Chg
Semester Course Section Title
Fall 2014 IST601 M050 Info. & Info Environments
Fall 2014 GET305 M001 Globalization, Culture and IT
Spring 2015 IST683 M800 Managing Info/Tech Enabled Chg
Semester Course Section Title
Fall 2013 IST683 M001 Managing Info/Tech Enabled Chg
Spring 2014 GET400 M801 Global TechnologyCollaboration
Semester Course Section Title
Fall 2012 IST683 M001 Managing Info/Tech Enabled Chg
Fall 2012 IST800 M050 Interview techniques
Fall 2012 GET400 M003 Globalization, Culture & IT
Fall 2012 IST101 M010 Freshman Forum
Spring 2013 GET481 M850 IT-Enabled Innovation
Spring 2013 GET400 M801 Global TechnologyCollaboration
Semester Course Section Title
Fall 2011 IST683 M800 Managing Info/Tech Enabled Chg
Spring 2012 GET481 M850 IT-Enabled Innovation
Semester Course Section Title
Fall 2010 IST683 M800 Managing Info/Tech Enabled Chg
Spring 2011 GET481 M001 IT-Enabled Innovation
Semester Course Section Title
Fall 2009 IST335 M001 Intro/Info Based Organizations
Fall 2009 IST101 M005 Freshman Forum
Fall 2009 IST683 M001 Managing Info/Tech Enabled Chg
Fall 2009 IST990 M006 Independent Study
Spring 2010 IST335 M001 Intro/Info Based Organizations
Spring 2010 GET481 M001 IT-Enabled Innovation
Spring 2010 IST990 M008 Independent Study
Summer 2010 IST800 M550 Interview techniques
Semester Course Section Title
Fall 2008 IST335 M001 Intro/Info Based Organizations
Fall 2008 IST335 M003 Intro/Info Based Organizations
Spring 2009 IST335 M001 Intro/Info Based Organizations
Spring 2009 IST400 M006 IT Enabled Innovation & Change
Semester Course Section Title
Fall 2007 IST335 M001 Intro/Info Based Organizations
Fall 2007 IST778 M001 Data Elicitation & Analysis
Spring 2008 IST335 M002 Intro/Info Based Organizations
Spring 2008 IST335 M001 Intro/Info Based Organizations
Semester Course Section Title
Fall 2006 IST810 M023 Practicum in Research
Fall 2006 IST840 M023 Practicum in Teaching
Semester Course Section Title
Fall 2005 IST335 M001 Intro/Info Based Organizations
Fall 2005 IST335 M002 Intro/Info Based Organizations
Fall 2005 IST810 M023 Practicum in Research
Fall 2005 IST840 M023 Practicum in Teaching
Spring 2006 IST335 M002 Intro/Info Based Organizations
Spring 2006 IST810 M024 Practicum in Research
Spring 2006 IST840 M024 Practicum in Teaching
Spring 2006 IST335 M001 Intro/Info Based Organizations