Jennifer Stromer-Galley

Professor | Director of Undergraduate Programs
220 Hinds Hall
Phone: 315.443.1823
jstromer@syr.edu
Jennifer Stromer-Galley
Overview

Jennifer Stromer-Galley is Professor in the School of Information Studies, Director of the Undergraduate Program, and Director for the Center for Computational and Data Science. She is an affiliated faculty member with the Department of Communication and Rhetorical Studies and with the Department of Political Science.

Jenny has been studying “social media” since before it was called social media, studying online interaction and strategic communication in a variety of contexts, including political forums and online games. She has published over 50 journal articles, proceedings, and book chapters. Her award-winning book, Presidential Campaigning in the Internet Age (Oxford University Press), provides a history of presidential campaigns as they have adopted and adapted to digital communication technologies. She and her colleagues, Jeff Hemsley and Patricia Rossini, recently received a John S. and James L. Knight Foundation grant for their collaborative research project, Illuminating 2020, which is studying the 2020 presidential campaign by collecting and algorithmically classifying the candidates’ and public’s postings and paid ads on social media. Stromer-Galley was also Principal Investigator of an $5.2 million project called Trackable Reasoning and Analysis for Collaboration and Evaluation (TRACE) project. Funded by the Intelligence Advanced Research Program Activity (IARPA), the project experimented with reasoning and reporting,techniques to improve analysis (read more). She is currently co-PI on a Twitter Conversational Health grant to study various dimensions of problematic conversation on the platform, and on a WhatsApp grant to study political misinformation in Brazil and the United States. She has recently begun to study conspiracy theories and ways to reduce conspiracy thinking using a variety of techniques. Mentoring the next generation of scholars is something she particularly enjoys. Her C.V. can be found here.

Research

Jennifer Stromer-Galley studies human interaction with and through digital technologies. Her wide-ranging work has explored why people talk politics online, what practical addition deliberation can bring to e-government, and she has developed a coding scheme to assess the qualities of political discussion. In related work, she has joined with computer scientists to develop algorithms to automatically assess roles in online group discussion, including leadership and influence. Her personal interest in games has led to fruitful research efforts to understand the normative dynamics in virtual worlds, and to develop predictive models to identify key behavioral indicators of real world characteristics in virtual environments. She helped lead a multi-university consortium to develop educational games to teach students about cognitive biases that impair good decision-making (see: http://www.albany.edu/news/19508.php for a press release about the project). She was Principal Investigator of an $5.2 million funded project to build an application to aid with analysis and decision making, the TRACE project. Her book, Presidential Campaigning in the Internet Age (Oxford University Press). provides a history of U.S. presidential campaigns since 1996 and the ways they have adapted to digital media, advancing a theory of controlled interactivity to explain the ways campaigns resist the full interactive affordances of the internet to manage supporters and communicate with the public. The book received the Roderick Hart Top Book Award for the Political Communication Division of the National Communication Association. Jenny was a Tow Fellow for Digital Journalism at Columbia University in 2016 to research how presidential campaigns and the public are using social media to talk about the 2016 campaign. Through that fellowship she built with her team of doctoral, masters, and undergraduate students methods for collecting and classifying the content of social media messages computationally. That work has continued with a John S. and James L. Knight Foundation grant to study the 2020 presidential campaigns online, including their paid ads on Facebook and their free social media accounts. She has published over 50 peer reviewed journal articles and conference proceedings, and has been involved in funded research totaling more than $15 million.

Professional

Jennifer Stromer-Galley was President of the Association of Internet Researchers from 2015-2017, and is a member of the International Communication Association, and the American Political Science Association. She was Associate Editor of the Journal of Computer-Mediated Communication from 2013-2017. She is the Director of the Center for Computational and Data Science in the School of Information Studies, Syracuse University.

Teaching

Jennifer Stromer-Galley teaches courses that focus on data ethics, social media in organizational, political, and research contexts, and a variety of research methods courses.

Personal

Jennifer Stromer-Galley is an injured runner, and has had to find new hobbies. She has taken up weight-lifting and boxing, and is a novice guitar player. She cares for a menagerie of dogs, cats, fish, plants, and daughters.