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Participating in Power and Speaking to it: Making a Diversity Index

Sayward Schoonmaker and Rachel Ivy Clarke won the 2018 ASIS&T Best Paper Proposal Award for their paper, “The Critical Catalog: Giving Voice to Diverse Library Materials through Provocative Design.” Schoonmaker and Clarke also won the 2020 Jesse H. Shera Award for their article, “Metadata for Diversity: Identification and Implications of Political Access Points for Diverse Library Resources.”… Read the full article…



Life in the Time of COVID-19: Restoring Security when Disruption Becomes the Routine

For the past fourteen years, my research has explored how people cope with “liminal” experiences—or how they deal with prolonged uncertainty. Specifically, I focus on how people use information and communication technology (ICT) to build resilience when experiencing long-term disruptions to their routine lives, where resilience is defined as how people bounce back from threat… Read the full article…


Suddenly Essential Infrastructure: Cloud Computing Resources at the Forefront of the COVID-19 Crisis

The COVID-19 pandemic sent hundreds of millions of students home worldwide. Work from home is now the only option for many. In this crisis, cloud companies suddenly are the backbone of a global virtual learning and collaboration experiment on a scale never previously experienced. While the Internet backbone has long been a lifeline and reached… Read the full article…


Internship Insights: Experience Research at Airbnb

Editor’s note: this article originally appeared on Medium.  From June to September, I interned for one of the world’s largest travel startups — Airbnb. As an Experience Research Intern on the Trust Team, I worked on projects central to account integrity for keeping Airbnb accounts safe and secure. In this post, I’ll hash out lasting reasons for… Read the full article…



Social Media, Gender, and the Future: An Interview with Dr. Rosanna Guadagno

I had the honor of sitting down with Dr. Rosanna Guadango, a professor of Social Psychology who is currently conducting research at the Peace Innovation Lab at Stanford University. Dr. Guadango’s research interests focus on three main areas: Social Influence and Persuasion, Social Behavior and Mediated-Communication, and Gender Roles. Tell Me About Your Research My… Read the full article…


Should we Have a Right to Be Forgotten?

Editor’s Note: This post was a collaboration between graduate student Aditi Chawla, professor Martha Garcia-Murillo, and associate professor Ian MacInnes Another piece of the recently-launched European General Data Protection Regulation is the Right to be Forgotten. There is some timely research from iSchool faculty members Martha Garcia-Murillo and Ian MacInnes that addresses the regulatory aspects of social media…. Read the full article…