Syracuse University | School of Information Studies

iOpening Hinds Hall: Honoring our past, celebrating our future

  1. What version of Windows Media Player do I need?
  2. I am using AOL and I cannot see any videos
  3. I am using a Mac - what do I have to do to listen/watch?

1. What version of Windows Media Player do I need?

You should use the latest version of Windows Media Player (currently version 11). You can download the latest version for free by going to: http://www.microsoft.com/windowsmedia
2. I am using AOL and I cannot see any videos

  • Make sure you are using Internet Explorer and not AOL’s built in browser. To use Internet Explorer go to your Start Menu --> Run --> and then type: iexplore
  • If that doesn’t work just make sure you have the latest version of Windows Media Player (currently version 11). You can download the latest version for free by going to: http://www.microsoft.com/windowsmedia
3. I am using a Mac - what do I have to do to listen/watch?

Microsoft no longer supports the Windows Media Player for Macs... However, they teamed up with a software solution (Flip4Mac) that allows you to stream windows media files from QuickTime player... Here is what you need to do:
  • Download Flip 4 Mac for free by going to: http://www.flip4mac.com/download.htm
  • You can learn more about the solution at: http://www.flip4mac.com
  • After installng Flip 4 Mac be sure you are using the Safari Web Browser (not firefox or Internet Explorer).
  • If you are having problems with Flip 4 Mac looping, please do the following:
    • Under the Apple icon, go to System Preferences and click on Filp4Mac WMV.
    • Click on the Movie tab.
    • Make sure the box that says Create Streaming Movies is NOT selected.