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Distinctive Features

A Bridge Between Management and Technology
The TNM program is not an engineering or programming degree. It is designed to give professionals a broader view of how to apply and use networking technologies to solve business problems. Effective management of telecommunications and networking requires an understanding of technology in its organizational context. One must know the protocols, systems, and hardware, but one must also understand budgets, organizational processes, user needs, vendors and the industry. The degree provides what an increasing number of businesses tell us they want: technology-savvy managers who can bridge the gap between the capabilities of IT and its implementation and use.

An Entire School Dedicated to IT Management
There is tremendous convergence of skills and applications across the information professions. At Syracuse University, telecom and networking professionals have the opportunity to interact with and learn from students of management information systems, library and information science, and database professionals. The TNM program is part of an integrated information school with its own faculty--a school dedicated exclusively to training professionals in the information field. Our larger faculty and graduate student body give us the critical mass to offer the specialized courses you need.

Excellence in Faculty
The School of Information Studies faculty is committed to an interdisciplinary approach to the information professions. The faculty is composed of internationally known researchers and practitioners in telecommunications and information management disciplines. A few examples: Professors Milton Mueller, Derrick L. Cogburn, and Lee McKnight are all partners in the internationally known telecommunications and communications policy think-tank, Internet Governance Project; Assistant Dean for Technology David Molta heads up the Center on Emerging Network Technology; and, adjunct professor Mark Sportack is nationally known for his publications on routers. We invite you to examine our faculty's impressive publication record and accomplishments elsewhere on the web site.

Research Centers and Hands-on Opportunities
The research centers and laboratories at the School of Information Studies offer students a variety of opportunities to interact with technology directly. Labs and facilities associated with the centers and their sponsored projects offer students opportunities for hands-on work, internships, and independent study projects.

Professional Reputation
The School of Information Studies is The Original Information School In The Nation . It is a nationally ranked leader in information management education. Its TNM program is known as one of the best in the United States.

Distance Learning Option
Not only is the TNM program offered in an on-campus format, it is also offered in a distance learning format.

Richard Calagiovanni G’99
Syracuse
Consultant

Program: M.S. in telecommunications and network management

Consultants are essentially sales engineers responsible for provisioning coordination and telecommunications solutions for our customers. If we run into an obstacle to delivering service, we’ll invent a group to concentrate solely on that problem. Devising new and competitive solutions for our customers is our greatest challenge and satisfaction. I’ve always enjoyed working in telecommunications, but the field has never been as demanding as it is today. To survive, you need both depth and breadth—that goes for individuals and companies alike. The TNM program equipped me for the future.
Luk Boral ’06, G’07
New York City
Grant Audit Professional Program participant/analyst, JPMorgan Chase Finance/Auditing

Programs: B.S. in information management and technology and M.S. in information management

Luk joined JPMorgan Chase in 2007, and began in a two-year Grant Audit Professionals Program. Luk is responsible for internal IT audit within the Treasury & Securities Services (TSS) department. In this position, Luk carries different responsibilities in each audit performed: understanding the business needs and operations; maintaining a relationship with the stakeholders; analyzing IT processes within the audited area, parameters, and usage of various applications; assessing and measuring risks; identifying mitigating controls; and finally testing and grading them. Some of the systems within TSS transfer over a trillion dollars each day and a deficiency in any of them might directly affect the U.S. global economy.
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